Page was last updated on 10/12/2026.
Get to or from a PSTA bus stop with ease!
Direct Connect Program
Getting to and from the bus stop can be a challenge – especially if the stop is quite a distance away from your home, school, or place of employment. While many don’t mind walking or biking to and from the stop, there are circumstances (such as weather) where you probably won’t want to do that. And what about those who aren’t physically able to get to the bus stop? Those individuals are among many who decide that transit isn’t the way to go because they can’t find ways to get from their originating point to the bus stop and/or from the bus stop to their final destination. This is often times known as the “First-Mile, Last-Mile” gap, and it has long been a problem with many transit agencies.
In 2015, PSTA came up with an innovative solution to this problem called Direct Connect. Direct Connect allows riders to summon a taxi or rideshare vehicle for as low as $1.00 (regular bus fare is NOT INCLUDED). Participating partners in the program are Uber, Lyft, & zTrip. For those using mobility devices, wheelchair services are available. To use the Direct Connect service, simply select the service partner you wish to use, then call or visit the partner’s website or app to make your reservation. You will need to make sure that you mention or enter the PSTA promotion code to receive the Direct Connect discount on your trip.
Current Direct Connect Service Providers
- Download the Uber App from the AppStore (Apple) or Google Play Store (Android).
- If using the app for the first time, be sure to register & add your payment method(s).
- Visit the PSTA Direct Connect page for the proper link (I do not post the link here because it may change periodically due to program updates). The link is located under the subsection Getting Started.
- To ensure that your voucher is active, go into the Uber app & select the Account button at the bottom of the screen. From there, select Wallet, then scroll down to Vouchers & tap on Received Vouchers. You will then see the Direct Connect voucher status, expiration date, time restrictions (cannot be used during the hours of 12am & 5am), & trips remaining.
- Download the Lyft App from the AppStore (Apple) or Google Play Store (Android).
- If using the app for the first time, be sure to register & add your payment method(s).
- Select the Account/Profile button at the bottom of the screen, as indicated by the icon depicting the outline of a person.
- Scroll down to Account & select Payment.
- Scroll down to Lyft Pass & select Add Lyft Pass.
- Enter the code LYFT2PSTA.
- To ensure that the pass is active, close & reopen the app, then follow steps 3 & 4. When you scroll down to Lyft Pass, you should see your active Direct Connect pass. Tap on the pass to view status, expiration date, time restrictions (cannot be used during the hours of 12am & 5am), & trips remaining.
- Each month, you’ll receive a notification on your phone from Lyft stating that your pass has been refilled.
Call (727)-777-7777 & mention that you’re using PSTA Direct Connect to the dispatcher before booking your ride.
You can also download the zTrip app.
Call (727)-540-1888 & press Option 2.
- Direct Connect services are available seven days a week between 5:00am and 12:00-midnight.
- Transit App users can seamlessly summon a Direct Connect Lyft or Uber ride from the app. The app can even automatically apply the respective promo codes for your trip.
- PSTA covers up to $5.00 of your fare per trip when you use Uber, Lyft, or zTrip. For wheelchair services, PSTA covers up to $25.00 per trip.
Current Direct Connect Stops and Zones
Please visit the Direct Connect page on the PSTA website, as stops can change periodically due to overall usage & demand.
For complete instructions on how to summon your Direct Connect ride, stops, and current incentives for using the service, please visit PSTA’s website or call (727)-540-1900.
TD Late Shift Program
Driving upon the success of the initial Direct Connect program, PSTA obtained a state mobility grant in 2016 and launched the Transportation Disadvantaged (or TD) Late Shift program. This program allows low income residents who are without their own transportation, to get to or from work during overnight hours when bus service is not available. TD Late Shift provides up to a certain number of rides per month as part of their TD enrollment package (for an additional fee). Further information about the TD Late Shift program is available on the PSTA website.
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