Transit 101 – Episode 8 – Still Need Assistance?



I hope you’ve enjoyed my Transit 101 series & have been able to get some helpful tips out of it. For those of you who may still be intimidated about riding public transit, some transit agencies offer complementary travel training programs to help assist first time transit riders.

Such programs will allow the rider to schedule an appointment with the transit agency & have a special transit agency staff member meet with the rider. The rider will then have a chance to learn how the system works, how to read a transit schedule, pay fares, make transfers, & ask the staff member any other questions that he or she may have about the system. Such programs are provided at no added cost to the rider & the transit agency offering the program will generally provide the first ride completely free.

When making your appointment with the transit agency, you will want to have a specific destination in mind – such a place of employment, school/university, or major point of interest (i.e. museums, zoos, etc.).

You don’t have to go it alone! Help is available.

The following transit agencies that I am aware of, provide complementary travel training programs. If you’re unsure as to whether yours does, please contact them directly.

  • Hillsborough Area Regional Transit: 813-254-4278.
  • Pinellas Suncoast Transit Authority: 727-540-1900.
  • Central Florida Regional Transportation Authority (LYNX): 407-841-5969.
  • Jacksonville Transportation Authority: 904-632-5249.

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Transit 101 – Episode 7 – Making Transfers

Can I make my transfer on time?

In this episode of Transit 101, I will be briefly discussing how to make transfers. Making transfers from one bus or rail route to another can sometimes be intimidating. However, it’s very important that you know what to do in order to make vital connections possible.


Parallel Transfers

One of the PSTA bus stops along FL State Road 580 in the Countryside area.

The first type of transfer is a parallel transfer. These are the easiest transfers to make because they do not always involve you having to cross a street – especially if multiple routes (regardless of direction) all serve the same stop at once.

The above photo is of one of several regular Pinellas Suncoast Transit Authority (PSTA) bus stops by which you can easily make a parallel transfer to a variety of routes. This particular stop is #5281 along FL State Road 580 by Summerdale Dr (along the northern perimeter of Westfield Countryside Mall). All of the bus stops that surround the mall allow customers to make a parallel transfer to at least three other bus routes because buses are required to travel in a clockwise pattern in this area.

Many MUNI & BART rail stations throughout the San Francisco Bay Area are positioned in a way where parallel transfers can be easily made.

To make a parallel transfer, simply exit the bus or train at the stop or station, then wait for the next vehicle of your choice to arrive. Please always keep your distance away from the edge of the boarding platform & allow arriving customers to exit the vehicle first before boarding.

In cases where you may need to cross a street or platform to make your parallel transfer, please use extra caution. Follow applicable signage & if needing to cross a street – use a crosswalk if possible.


Perpendicular Transfers

The second type of transfer is a perpendicular transfer. This is where you would transfer from one service that intersects another. This type of transfer can be challenging because it requires customers to pay closer attention to where they’re going in order to make that transfer happen. In some cases, bus stops & rail platforms might not necessarily line up with each other, so it’s very important to follow applicable signage or use a map to help locate your particular transfer stop.

Illustration showing various perpendicular transfer examples.
Bus Stop Key: Route 7 stops (Brown), Route 9 stops (Red), Route 36 stops (Navy).
Purple dots are rail station exits.

In the above graphic, I illustrate a fictional city that has many bus lines, as well as a few light rail & subway lines. In this type of scenario, it can be tricky to make a transfer – let’s say between bus route 7 & bus route 9 because the stops don’t necessarily line up as opposed to the transfer between bus route 7 & bus route 36. The reason why some bus stops may not line up as well as others at certain intersections is due to situations by which placing a bus stop could create a very unsafe environment – such as turn lanes, rail lines, trees, & other unmovable obstructions. So in some situations, you may need to walk a bit farther to connect to your next route.


Transferring at a major transfer point

Major transfer points, like a transit center – serving multiple bus &/or rail lines – can bring forth a lot of convenience, but also a lot of confusion for first-time riders. It is very important here to examine station maps & signage to ensure that you are traveling to the correct route. Additionally, construction & other happenings may cause normal boarding locations to change or be skipped by some services. So in the event of such, you will need to be prepared to alter your commute if necessary.

It can be a challenge enough trying to locate a bus or rail platform at a major transfer hub, but construction could complicate things further.

One such example is the construction project at the Hillsborough Area Regional Transit (HART) Marion Transit Center in Tampa. Each of the bus bays are being reconstructed due to the bricks and concrete being worn out after many years. This construction has prompted the agency to re-assign bus staging throughout the complex.


Transfer Charges

When making transfers, please bear in mind that some transit agencies charge a separate “Transfer Fee” to make transfers. You will want to check with your respective transit agency before embarking on your trip. In many cases, transfer fees will not apply if you are using an all-day pass, weekly pass, or monthly pass.


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February, 2020 Photo of the Month

Showcase Time!

Happy 2020! Our February Showcase photo is here!

Hillsborough Area Regional Transit (HART) # 1104 at Marion Transit Center.

For this month’s photo, I held a quarterly contest in the Global Transit Guidebook Forum Facebook Group. Despite there being a few member submissions, my own contribution won out.

So with that being said, we return back to the Tampa Bay region & profile Hillsborough Area Regional Transit (HART) # 1104, which was one of eight buses that the agency acquired from Sarasota County Area Transit (SCAT). # 1104 entered revenue service on 10/07/2019 & has been on normal assignment on Routes 60LX or 275LX since. On occasion, it will be assigned to Routes 17, 20X, 24LX, 25LX, or 360LX.


Want to see your photo featured?

If you’d like to see your transit-related photo featured in the future, please select the Contact link below, or join The Global Transit Guidebook Forum Facebook Group.


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