Service Alert: New Orleans RTA


Post was last updated on 11/01/2019.


By now, you most likely have heard about the horrible incident that occurred near the historic French Quarter in New Orleans, LA. The Hard Rock Hotel, which was under construction, partially collapsed – leaving many injured, as well as claiming at least one or two lives. Our thoughts & prayers go out to all those affected by this incident & their families.

What to expect if using transit in the area.

Due to numerous streets surrounding the hotel site being closed off, the New Orleans Regional Transit Authority has detoured bus routes that would typically traverse these affected streets. Additionally, the Riverfront & Rampart – St. Claude Streetcar Lines have been suspended in their entirety while the Canal Streetcar has been partially suspended. Bus substitutions will be in effect during these closures.

Previously, affected Central Business District bus routes have been congregating at the NORTA headquarters at 2817 Canal St. Since 10/23/19, temporary transfer hub operations have shifted to Duncan Plaza at 343 Loyola Ave. This second shift was supposed to occur on 10/19/19, but due to difficulties caused by the demolition of the cranes surrounding the Hard Rock site, the move was postponed.

Customers should expect longer than normal travel times as a result. The RTA will be dispatching additional staff to help assist customers in getting to where they need to go. For further information, please contact the New Orleans RTA.


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